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[Resolved] Woocommerce product archive built with Divi not working anymore

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 3 voices.

Last updated by poM 2 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#2305693

poM

I am trying to:

I have build a Woocommerce product archive with Toolset and Divi tabs. Since a Divi update, this archive template is not working anymore. It looks like Divi scripts are not loaded on this page.

Link to a page where the issue can be seen:

hidden link

I expected to see:

A working page like this : hidden link

Instead, I got:

#2305711

poM
ss-toolset-woo-1.jpg

You won't have access to the dev site so here is a screenshot of what I get.

#2305883

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch.
It would be difficult to say what the issue is without seeing the site.

Given that the problem came up after a divi update then it's quite possible that divi changed something in their code.

Does the archive work when using Toolset only? Meaning if the divi builder isn't used to render the Toolset archive does it work ?

Also are you able to provide a copy of the dev site ?

Please let me know.
Thanks,
Shane

#2306573

poM

I don'to know what's going on with Divi but since the update neither my Woocommerce product archive nor my product template work anymore.

I have fixed the first issue by adding a view to the Divi Theme Builder layout for product categories.

I have now to solve the second issue.

I keep you posted asap.

#2306691

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Shane is on Holiday today he will get back to work tomorrow, He will continue to help you tomorrow. Please standby.

#2307381

poM

Hi,
I had to finally replace single product and product category Toolset templates with views that I have integrated in the Theme Builder.