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[Closed] Woocommerce Orders not showing

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 9 replies, has 2 voices.

Last updated by Shane 3 years, 2 months ago.

Assisted by: Shane.

Author
Posts
#2206353

Tell us what you are trying to do? Display woo orders. I have Toolset View and Toolset WooCommerce Blocks activated. The result shows random posts. Here's the toolset view config hidden link

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

#2206359
orders.jpg

Here's the screenshot

#2207059

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ben,

Thank you for getting in touch.

I see from your screenshot that you're adding some query filters to the view that is displaying the orders. Is it that you want to display the orders based on their status ?

Secondly when the filters are removed does the view display the orders?

Please let me know.
Thanks,
Shane

#2207215

Hi Shane,

Even if the filters are removed orders are not showing.

#2207295

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ben,

Would you mind allowing me to have admin access to the site as well as the page where you're viewing the orders listing ?

I've enabled the private fields for your next response.

Thanks,
Shane

#2208001

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ben,

Can you log into the site using FTP and comment out the function at this line below?

dev.erjjiostudios.com/ifsm/wp-content/themes/genesis-sample/functions.php on line 1462

The function is called tribe();

In my testing I was disabling the plugins to check to see if there is another plugin that is overwriting the view query but I disabled a plugin that appears to be required.

If you're unsure of how to do this then you can provide me with FTP access and I will have a look.

Thanks,
Shane

#2208061

Hi Shane,

I've commented the function you mentioned above. Please check

#2208129

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ben,

The issue is coming from your theme.

THere is probably a function in your theme that is forceably setting the WP_Query to return only posts.

When I switched to a different theme the orders show up.
hidden link

Do you recall having any functions that is modifying the wordpress query ?

Thanks,
Shane

#2208143

Thank you Shane! I'll check and I'll update you.

#2208797

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ben,

Are there any updates on this one for me ?

Thanks,
Shane

The topic ‘[Closed] Woocommerce Orders not showing’ is closed to new replies.