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[Resolved] Woocommerce Lightbox Not Working

This support ticket is created 7 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Shane 7 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#523156

I am trying to: Since the upgrade of woocommerce the enable lightbox is missing and there is not option to include the lightbox. Is there some kind of configuration conflict with wp-types?

I read somewhere you now have to have a woocommerce compatiblae theme which I thought toolset starter was. Here is what I read.

In order to avail of these new features, you must be using a WooCommerce compatible theme that has specifically opted in to support the new gallery features. This also allows theme authors to pick and choose which new features they wish to support – while maintaining compatibility with their own theme features and/or compatibility with third-party WooCommerce gallery and lightbox extensions.

I visited this URL:

I expected to see:

Instead, I got:

#523176

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Daniel,

Thank you for contacting our support forum.

You mention that this option in woocommerce disappeared .

When you disable our toolset plugins does this option re-appear ?

Please let me know.

Thanks,
Shane

#523183

No, it appears woo commerce disabled the default setting for this and is relying on the the theme itself to install. Here is an article I read maybe it will make more sense. Maybe this is something you have to update in your theme.

hidden link

#523199

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Daniel,

Thanks for the information.

It seems all you needed to do was add this to your functions.php file and it works again.

add_action( 'after_setup_theme', 'yourtheme_setup' );

function yourtheme_setup() {
add_theme_support( 'wc-product-gallery-zoom' );
add_theme_support( 'wc-product-gallery-lightbox' );
add_theme_support( 'wc-product-gallery-slider' );
}

I've tested this and it works on my end.

Thanks,
Shane