Woocommerce forms pending post

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Content-submission forms, Toolset Forms

This topic contains 6 replies, has 2 voices.

Last updated by Christian Cox 5 years, 7 months ago.

Assisted by: Christian Cox.

Author

Posts

June 11, 2019 at 2:01 pm #1265459

MennoB5853

Hi Toolset,

I have a question about these three steps:
1. Visitor submits a form Toolset Forms creates the post from the form and sends the visitor to buy the product that you set up for the form.
2. Visitor goes to checkout page The visitor can complete the payment using any of the available payment options by the e-commerce plugin.
3. Visitor completes payment Toolset Forms updates the post status and sends notification emails to you and the customer

I did a test with this but when a visitor submits a form and doesn't pay yet, the post is submitted and published, even if the settings in the plugin are set to pending. I think it's not waterproof. A post needs to be published or pending AFTER payment.

Any idea how to solve this? Thanks,

Menno

June 11, 2019 at 4:39 pm #1265695

Christian Cox

Screen Shot 2019-06-11 at 12.38.43 PM.png

Is the Form set to create published or pending posts? If it's set to create pending posts, I'll need to take a closer look.

June 12, 2019 at 1:49 pm #1266695

Christian Cox

Screen Shot 2019-06-12 at 9.47.07 AM.png

I just tested the Form here: hidden link
I submitted the Form to create a new Job, and the Job post is listed in wp-admin in "pending review" status. I'm attaching a screenshot here. This is the expected behavior, unless you want to set the post in "draft" status until payment. Which would you prefer?

June 12, 2019 at 2:08 pm #1266759

MennoB5853

Hi Christian,

Thanks for testing. I would like to have the post status Pending review after Submitting the form and status Published after payment through the checkout. Can you test this? I have added a user to test it in the private message 'folder' field. You can pay with wallet credits.

Thanks,
Menno

June 12, 2019 at 2:48 pm #1266841

Christian Cox

Screen Shot 2019-06-12 at 10.44.45 AM.png

Screen Shot 2019-06-12 at 10.46.48 AM.png

I can see the orders are all still marked "Processing" in wp-admin:
hidden link

However, you can see in the form settings that the purchase must be "complete" before the post is published. I updated my order and set the status to "Complete" and now the post that was pending is published.

June 12, 2019 at 2:53 pm #1266865

MennoB5853

Ah sigh i think it didn't work because of the order status. My fault.. I think i need the plugin that auto completes virtual orders.

Thanks for your support!
Menno

June 12, 2019 at 2:54 pm #1266885

Christian Cox

You're quite welcome.