This thread is resolved. Here is a description of the problem and solution.
Problem:
The problem here is that the customer wanted to create a support ticket system using our toolset plugins.
Solution:
You actually can use toolset alone but I would not recommend it because the level of work required would be extensive when there are already pre-packaged solutions available such as this plugin below.
https://wordpress.org/plugins/wp-support-plus-responsive-ticket-system/#description
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
| - | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 14:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Jamaica (GMT-05:00)
This topic contains 2 replies, has 2 voices.
Last updated by 6 years, 12 months ago.
Assisted by: Shane.
