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[Resolved] Widget area edit/delete functions inaccessible

This support ticket is created 8 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 19 replies, has 3 voices.

Last updated by James Thompson 8 years ago.

Assisted by: Shane.

Author
Posts
#442057

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Could you try switching your site language to English and then try deleting the widgets.

This is a temporary workaround as our second tier supporters are looking for a more permanent fix.

Thanks,
Shane

#442068
widget-are-apostt.jpg

Hello,

I done this. And yes, edit/delete function is accessable.
Thanks for the advice, I never wouldn't have thought of 🙂

When I clicked on edit/delete button I was redirected to a page - see image.
But I did not find the point of WP menu where I can get this page with the list of the widget areas 🙂
On this page I can add and delete a widget area.
I save this link into bookmark 🙂

And I switch back site language and continue to work on the site 🙂
if you think that my problem is solved, then close the ticket themselves.

Thanks,
Henadz

#442132

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Henadz,

I'm happy the workaround works for you.

Our development team will be working on a more permanent fix for this and should be made available for a future release.

But you can mark this ticket as resolved if there are no further concerns or questions 🙂

Thanks,
Shane

#442782

Ok, Thanks!

#1507727
FireShot Capture 093 - Edit layout ‹ Town of Ancra_ - https___www.ancramny.org_ws_wp-admin_admin.php.jpg

This issue is still not resolved.

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.