[Resolved] Why does this template markup stop page loading?

[Author]

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[mikes-23]

I have added this to a content template to only output the div if a featured image is set:

[wpv-conditional if="( '[wpv-post-featured-image]' ne '' )"]
<div class="album-review-cover">[wpv-post-featured-image size='medium']</div>
[/wpv-conditional]

However when this is on the template the front end page using the layout that uses this content template will not load, it just hangs and stays loading forever. I have used these conditionals to check other fields and it works ok.

Here is the full template code. If I delete the code above from it then page loads. If it's present then it does not:

<h1>[wpv-post-title]</h1>
[wpv-conditional if="( $(wpcf-album_rating) ne '' )"]
<div class="glyphicon star-rating-[types field='album_rating' output='raw'][/types]"></div>
[/wpv-conditional]
[wpv-conditional if="( '[wpv-post-featured-image]' ne '' )"]
<div class="album-review-cover">[wpv-post-featured-image size='medium']</div>
[/wpv-conditional]
<div class="album-review-body">[wpv-post-body view_template='None']</div>

[mikes-23]

I have also tried adding debug="true" but no debug info is shown.

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Mike,

Thank you for contacting our support forum.

Before I can begin debugging your website, I would like for you to provide me with the debug information on the site.

You can do this by following the instructions in the link below.
https://toolset.com/faq/provide-debug-information-faster-support/

Thanks,
Shane

[mikes-23]

Did you try the code? Are you able to check for existence of featured image?

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Mike,

I haven't tried the code but it should work.

Would you mind providing me with admin access to the website so that I can check on the issue ?

The private fields will be enabled for your next response.

Thanks,
Shane

[mikes-23]

All I will be doing is creating a digital ocean droplet and installing plugin. Any reason you can't try this locally first to see if it works?

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Mike,

Try doing it like this.

[wpv-conditional if="( '[wpv-post-featured-image output='url']' ne '' )"]

[wpv-post-featured-image size='medium']
[/wpv-conditional]

This worked fine on my end.

Thanks,
Shane