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[Resolved] When you view my submissions page in toolset the title header is missing.

This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 8 replies, has 2 voices.

Last updated by Shane 6 years ago.

Assisted by: Shane.

Author
Posts
#1179316

My title for the page using toolset views is hidden. I need to adjust that.

Also is there a way on the front end for clients to edit their submissions or only in the backend?
I want it to be really easy for them.

#1179387

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Lisa,

Thank you for contacting our support forum.

Also thank you for the credentials, however I would like for you to send me an example page so that I can inspect the issue.

Thanks,
Shane

#1179395
img2.jpg
img1.jpg

As you can see on Img1 the title of the page is hidden under the header. All the other pages, it shows just fine.

#1179423

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Lisa,

Thank you for the screenshots, however when i view the page they show up fine for me.

Example this one works fine.
hidden link

Thanks,
Shane

#1179457

Click on the Test name to go to the single page view and you'll see then it is hidden.

#1179458

Maybe it is just opposite of what I told you. Wonder why I'm not seeing the header. I'm using a MAC

#1180085

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Lisa,

The only page i'm able to see the issue is on
hidden link

Also I i'm using a mac so I should see exactly what you are seeing.

Thanks,
Shane

#1180249

Is there anything we can do to have it display correctly on that page? Something in toolset must be happening.

#1180267

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Lisa,

I dont think this page issue has anything to do with toolset. I believe the problem is with Themify and the Gutenburg editor.

Could you delete this page and remake it to see if the same issue occurs because the issue is there even when views is removed from the page.

Thanks,
Shane