When views is activated, my woocommerce product description disappears.

This support ticket is created 3 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 3 voices.

Last updated by omriB 3 years ago.

Assisted by: Shane.

Author

Posts

August 16, 2022 at 9:03 am #2438721

omriB

I am trying to:

Link to a page where the issue can be seen:

hidden link

I expected to see:

The product description.

Instead, I got:

Blank product area. But only when Toolset views is active.

August 16, 2022 at 2:09 pm #2438851

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hi there

You have assigned a Content Template to display single product posts with ("Courses"), but if you edit the template you will see that it is empty, so there is nothing to output.

Disabling Views means that the template is not used and your theme generates the product content.

If you don't need to modify what the theme outputs, delete the Content Template (or unassign it from products).

August 16, 2022 at 2:11 pm #2438853

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch.

The problem is that you have this content template assigned to your products.
hidden link

From what I can see is that this content template is empty, so what you can do is to delete the template or unassign it from your product post type under the usage tab.

Thanks,
Shane

August 16, 2022 at 11:22 pm #2439179

omriB

My issue is resolved now. Thank you!