When Types is active, there is no themes from WordPress in "add theme"

This support ticket is created 5 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Types plugin

This topic contains 6 replies, has 3 voices.

Last updated by Shane 5 years, 4 months ago.

Assisted by: Shane.

Author

Posts

July 31, 2019 at 2:53 pm #1305801

yolandaJ

Añadir_temas_‹_Nuevo_Celebrando_—_WordPress.jpg

I am trying to: Add a new theme from wordpress.com in "add theme"

Link to a page where the issue can be seen:

I expected to see: All the themes from wordpress.com

Instead, I got: 0 themes

July 31, 2019 at 3:19 pm #1305883

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Yolanda,

I was able to even see the issue here locally.

Did this happen on version 3.3.2 of Types?

Also there will be a release tomorrow for our plugins with some bug fixes. Could you try the update again tomorrow and see if the issue still remains.

Thanks,
Shane

July 31, 2019 at 6:36 pm #1305999

yolandaJ

It's a fresh installation with WordPress 5.2.2 and Types 3.3.3.

I'll try tomorrow with the update, thanks 🙂

July 31, 2019 at 7:28 pm #1306057

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Yolanda,

Awesome looking forward to hearing from you on this one.

Thanks,
Shane

August 1, 2019 at 3:25 pm #1307027

yolandaJ

Hello, Same problem with Types 3.3.4.

August 1, 2019 at 4:51 pm #1307119

Christian Cox

Hi, Shane is currently on public holiday and will return tomorrow to continue assisting you.

August 2, 2019 at 2:09 pm #1307951

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Yolanda,

I've managed to test out the new update and the issue no longer occurs for me in the duplicator.

If you look at my screenshot you will see that I have the Types plugin enabled and the themes page is showing up fine.

This is also with all your plugins enabled.

Thanks,
Shane