Skip Navigation

[Resolved] When trying to modify a post, the page switch to the Toolset template editor

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 9 replies, has 2 voices.

Last updated by thierryB-4 4 years ago.

Assisted by: Shane.

Author
Posts
#2083231
Capture d’écran 2021-06-10 150613.png
Capture d’écran 2021-06-10 150533.png
Capture d’écran 2021-06-10 150510.png
Capture d’écran 2021-06-10 150432.png

When i try to modify a post article with the default WordPress editor, the page switch automaticaly to the Toolset template editor.
And when a want to see the publish article thier is nothing displayed except for the Title and features image.

What is the link to your site? hidden link

#2083593

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Thierry,

Thank you for getting in touch.

Is is because you have our Layouts plugin installed and there is an empty Layout assigned to the post type. This is why your page is not showing up with any content on it.

If you're not using this Layout I would recommend that you delete it. If you are using the Layouts plugin to build your page's templates then you will need to add the Content Layout block to your layout.

This will allow you to edit the post itself without redirecting you to the layout page.

Please let me know if this helps.

Thanks,
Shane

#2084339
Capture d’écran 2021-06-11 095759.png

Thanks for your response, Shane.

Can you tell me how and where (step by step) can I delete the layout ?
I tried to delete the layout by clicking on the bin but it's not working (see the screenshot)

Thanks

#2084665

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Thierry,

There should be another trash option if you go to Toolset -> Layouts.

When you hover over your layouts name there should be a link for Trash highlighted in red. Please try clicking this link.

If that doesn't work then you will need to disable all your non-toolset plugins and then click the link again.

Thanks,
Shane

#2088251
2.png
1.png

Hi Shane,

I tried both 2 methods you suggested to delete the layout, but it's does not work.
The link for trach is strikethrough (see the screenshot).
It say that the layout is assigned to some article.

I can send you the access if you want to have the context.

#2088451

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Thierry,

Yes please provide the access to the site.

I've enabled the private fields for your next response.

Thanks,
Shane

#2088667

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Thierry,

Thank you for the credentials.

I was able to successfully delete the layouts so your pages should be showing correctly now.

Thanks,
Shane

#2088989
4.png
3.png

Hi Shane

Thank you for your help, but now I have the same probleme but with the pages

#2089705

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Thierry,

The issue with the Page Layouts should now be resolved as well.

Thanks,
Shane

#2090125

My issue is resolved now. Thank you!