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[Resolved] When Trying to Edit a Certain Content Template It Redirects To A Wrong Page

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This topic contains 1 reply, has 2 voices.

Last updated by Minesh 1 year, 6 months ago.

Assisted by: Minesh.

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#2633047

I am trying to: edit a particular content template

Link to a page where the issue can be seen: hidden link

I expected to see: The page where I can edit/update the actual content template

Instead, I got: redirected to this URL (hidden link) which is nothing but a white screen.

As it turns out, when I try to edit any post that is using this particular content template, the edit screen does not pull up. I just get a white screen again.

#2633573

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is strange. But when I review the debug in formation you shared, I found that you are using outdated Toolset plugins as well as the PHP version you are using is 7.3.x.

Would you mind to update PHP version to PHP 8.x.x.

We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
OR
You can install/update Toolset plugins using the installer plugin:
- https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

Please let me know how it goes.