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[Resolved] When registering the site key, the plugin does not recognize my site.

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 4 replies, has 2 voices.

Last updated by seonghoonh 4 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#1726903
Toolset_Sitekey_Error2.png
Toolset_Sitekey_Error.png

■ Tell us what you are trying to do?

I went into a commercial plugin to check for updates to the Toolset and WPML plugins.

My site was marked as unregistered.

I canceled the site registration to register again, and when I tried to submit the site key again, I recognized my site as 127.0.0.1/wordpress/.

However, it is registered normally in toolset-my site.

How can I register the site ??

■ What is the link to your site?
hidden link

#1727249

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch.

Can you try following the instructions below exactly in order to register the site.
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

Thanks,
Shane

#1727557
SITE KEY ERROR.png

hidden link
▲ I am currently using toolset and wpml in the above domain.

hidden link
▲ However, the site key has been registered with this domain.

Can I register like this??

Can I delete the site key registered with hidden link?

#1727571

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Can I delete the site key registered with hidden link?

Yes you can, in your screenshot you will see a trash bin just click this and it will delete the site key.

hidden link
▲ However, the site key has been registered with this domain.

If the automated system picks this up as the website URL, does it register successfully with the generated key ? If so then this is the actual URL that you need to use to register.

Thanks,
Shane

#1732259

My issue is resolved now. Thank you!