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[Waiting for user confirmation] When php was upgraded to 8.3 the Toolset Blocks causes critical error

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This topic contains 3 replies, has 1 voice.

Last updated by Minesh 11 hours, 36 minutes ago.

Assisted by: Minesh.

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#2848604

I am trying to: upgrade to php 8.3

Link to a page where the issue can be seen:hidden link

I expected to see: page with Toolset template applied

Instead, I got: no content

This is the second time I have experienced a difficulty with a php upgrade.
An earlier one on a different site meant that all Toolset Block Views caused a critical error unless they were constructed as a Legacy View.

On this site, it was first upgraded to php 8.3 when the same problem occurred.
Now it is back to 8.1.34 and the only page that can be viewed is hidden link which is displaying correctly.

All other pages show no content despite having Content Templates assigned to them.

This is a live site and it needs urgent attention.

#2848610

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you pleaze share problem URL and admin access details where I can see the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2848612

We have now downgraded to php 7.4 and everything is displaying correctly.
hidden link

I don't want to risk another crash by updating.
Are there known issues with Toolset Blocks and php 8+

#2848613

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

As you can see with our server requirement Doc:
- https://toolset.com/toolset-requirements/

As well as our blog post:
- https://toolset.com/2025/09/toolset-1-6-21-better-maps-marker-clustering-and-new-autocomplete-support/

Toolset is tested until PHP 8.2.x and we will add the compatibility for PHP 8.3 and 8.4 in near future.