When installing toolset the custom fields menu disappeared.

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This topic contains 1 reply, has 2 voices.

Last updated by Minesh 1 year, 11 months ago.

Assisted by: Minesh.

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September 12, 2023 at 10:22 am #2643145

matsE

Tell us what you are trying to do?
When installing toolset the custom fields menu disappeared. I can't use the custom fields I have made. The problem was still there when uninstalling toolset. What shall I do?

Is there any documentation that you are following?
Can't find anything on internet.

Is there a similar example that we can see?

What is the link to your site?
hidden link - site under development

September 12, 2023 at 12:01 pm #2643171

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

- I would like to know have you created any custom fields group? if yes:
What if you try to re-install the Toolset Types plugin - Does that helps?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

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