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[Resolved] When I try to update any plugins of toolset, it shows "Update Failed: undefined"

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 1 reply, has 2 voices.

Last updated by Shane 4 years, 9 months ago.

Assisted by: Shane.

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#1469399
Screenshot from 2020-01-20 14-33-37.png

I am trying to: When I try to update any plugins of toolset, it shows "Update Failed: undefined"

Link to a page where the issue can be seen: hidden link

I expected to see: Update successful

Instead, I got: Update Failed: undefined

#1469521

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Delia,

Thank you for getting in touch.

Could you try performing the update by going to Plugins -> Add New and then clicking on the commercial tab?

Thanks,
Shane