I am trying to: Edit my layouts
Link to a page where the issue can be seen: hidden link
I expected to see: The visual editor window pop up when I press the pencil icon.
Instead, I got: Nothing happens
Hi, can you try the following troubleshooting steps first?
- Temporarily deactivate all plugins except Types, Views, and Layouts. Then activate a default theme like Twenty Seventeen, and try to edit your Layout again.
- If the Layout is now editable, reactivate your theme and plugins one by one until the conflict is revealed.
- If the Layout did not become editable, please try another browser, like Chrome or Firefox.
- If the Layout it still not editable, please open the browser console and look for any JavaScript errors that may appear when you try to edit the Layout.
Please let me know what you find out and we can go from there.
This is the error I get when I try to edit:
Error: Promised response from onMessage listener at init@moz-hidden link went out of scope undefined
Firefox can’t establish a connection to the server at hidden link. 592ef03d-ac89-439d-b7b5-6c816e6adad4:164:43
1522808026718 addons.xpi WARN disabling legacy extension {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
1522808026726 addons.xpi WARN disabling legacy extension tabcentertest1@mozilla.com
1522808026758 addons.xpi WARN disabling legacy extension {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
1522808026760 addons.xpi WARN disabling legacy extension tabcentertest1@mozilla.com
1522808146438 addons.xpi WARN disabling legacy extension {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
1522808146552 addons.xpi WARN disabling legacy extension tabcentertest1@mozilla.com
Firefox can’t establish a connection to the server at hidden link. 592ef03d-ac89-439d-b7b5-6c816e6adad4:164:43
Use of nsIFile in content process is deprecated. NetUtil.jsm:307:12
Error: Promised response from onMessage listener at init@moz-hidden link went out of scope undefined
Firefox can’t establish a connection to the server at hidden link. 592ef03d-ac89-439d-b7b5-6c816e6adad4:164:43
Error: Promised response from onMessage listener at init@moz-hidden link went out of scope undefined
Firefox can’t establish a connection to the server at hidden link. 592ef03d-ac89-439d-b7b5-6c816e6adad4:164:43
1522808386712 addons.xpi WARN disabling legacy extension {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
1522808387152 addons.update-checker WARN Update manifest for webcompat@mozilla.org did not contain an updates property
1522808387170 addons.update-checker WARN Update manifest for firefox@getpocket.com did not contain an updates property
1522808387190 addons.update-checker WARN Update manifest for aushelper@mozilla.org did not contain an updates property
1522808387234 addons.update-checker WARN Update manifest for followonsearch@mozilla.com did not contain an updates property
1522808387320 addons.update-checker WARN Update manifest for tls13-rollout-bug1442042@mozilla.org did not contain an updates property
1522808387338 addons.update-checker WARN Update manifest for formautofill@mozilla.org did not contain an updates property
1522808387356 addons.update-checker WARN Update manifest for activity-stream@mozilla.org did not contain an updates property
1522808387376 addons.update-checker WARN Update manifest for onboarding@mozilla.org did not contain an updates property
1522808387394 addons.update-checker WARN Update manifest for {972ce4c6-7e08-4474-a285-3208198ce6fd} did not contain an updates property
Those error messages seem to indicate a problem with Jetpack. I need to take a closer look in your wp-admin area, if that's okay with you. Please provide login credentials in the private reply fields here.
I was able to isolate the plugin creating the error and deleted it everything is back to normal now. Thank you.
