[Resolved] When editing an exiting article, error 404 due to missing Types file

[Author]

Posts

[Jean-Francois]

I am trying to: Edit an existing Post (article)

Link to a page where the issue can be seen: this happens in the Dashboard

When going into an existing post to modify it, we have an error 404 due to a missing resource at hidden link

This has the impact that switching between "Visual" and "Text" tabs may make the content disappear.

[Shane]

Hi Jean,

Could you try reinstalling the Types plugin manually and see if this resolves the issue ?

Also if you can recall when did this issue started to occur?

Looking forward to hearing from you.

Thanks,
Shane

[Jean-Francois]

Hi Shane,

I've just gone ahead and reinstalled the plugin (through cPanel's extract). Same issue.

That problem has been reported by the clients in the last 3 days. We've proceeded to ensure every single plugin and the theme are updated.

I find it somewhat strange that *something* is referencing a folder that isn't even present in Types plugin.

Looking in the browser console's Network tab, the error happens right after the loading of icl-admin-notifier.js (WPML) ans submitanyways.js (Types)...

[Shane]

That is quite strange.

Would you mind setup a duplicator package for me so that I can check on this for you locally?

To do this please follow the instructions in the link below.
https://toolset.com/faq/provide-supporters-copy-site/

Thanks,
Shane