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[Resolved] When adding a gallery in a rfg the contents is not visible in the WYSIWYG editor

This thread is resolved. Here is a description of the problem and solution.

Problem:
When adding a gallery in a rfg the contents is not visible in the WYSIWYG editor

Solution:
We found that if you add gallery shortcode to custom WYSIWYG field that is related directly to post type it does render the images but repeating field group having WYSIWYG field that holds the gallery shortcode does not render the images.

The result you get is expected one and we may consider it to improve in future but there is no ETA.

Relevant Documentation:

This support ticket is created 2 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by marcB-6 2 years, 7 months ago.

Assisted by: Minesh.

Author
Posts
#2364427
Schermafbeelding 2022-05-16 om 14.31.48.png

Hi guys,
when admin adds a WP gallery in a WYSIWYG editor that is in a repeatable field group, the contents of that gallery is not displayed in the backend. See screenshot.
What to do?
Marc

#2365001

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please switch to the text mode and share what shortcode you added and how? Then I will check with my test install to confirm is it expected result or not.

#2365029

Hi Minesh,
The shortcode is: <p>[gallery ids="10966,10905,10882,10856,10855"]</p>
I can't imagine that it is expected result since it's unusable in this way.
Thanks!
Marc

#2365059

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I checked and I found that if you add gallery shortcode to custom WYSIWYG field that is related directly to post type it does render the images but after that I tested with the repeating field group having WYSIWYG field and I can see the same output as you shred with the screenshot and it does not render the images.

The result you get is expected one and we may consider it to improve there but for that you will have to add a new feature request and that will help you to raise your voice in front of our product manager:
=> https://toolset.com/home/contact-us/suggest-a-new-feature-for-toolset/

Please note that there is no ETA on when the feature is considered or implemented.

#2365259

My issue is resolved now. Thank you!