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[Resolved] what happens when toolset license expires?

This thread is resolved. Here is a description of the problem and solution.

Problem:
The customer is concerned about what will happen to their custom types, fields, and templates if their Toolset license expires after one year. They want to know if these elements will stop working or be lost.

Solution:

We informed the customer that the existing Toolset plugins will continue to work on their site, and their data will not be affected. However, they will lose access to updates and support for the plugins. We emphasized the importance of updates, as they include new features and hot fixes. Although no immediate issues will occur, using outdated Toolset plugins may eventually cause bugs or site crashes due to updates in other software like WordPress, PHP, and themes.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 year ago.

Assisted by: Mateus Getulio.

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Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello Victor,

The existing Toolset plugins will continue to work on your site, your data won't be affected, but you will not have access to updates and support of the plugins.

This is important because we're often releasing not only new features but also hot fixes.

While no immediate side effect will happen, using an outdated version of the Toolset plugins might eventually cause bugs to the site or make the site to crash as other software continue to update such as the WordPress, PHP, themes, etc.

If you have any other doubts or concerns, please let us know.

Best,
Mateus