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[Resolved] Website extremely slow and developer wants to uninstall Toolset

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 3 voices.

Last updated by Minesh 4 years ago.

Assisted by: Minesh.

Author
Posts
#2163395

Tell us what you are trying to do?
I'm using toolset to combine posts with most of the time een multiple multiple relationship.

Is there any documentation that you are following?
No, but since my devoloper wants to get rid off Toolset i wanted to ask you. I like toolset very much and would like to keep it, but if it is the cause off the extremely slow website then i have no choice. But perhaps you got a solution or other reason for the slow website.

Is there a similar example that we can see?
This page has some relationships and would be loading very slow if you test it.
hidden link

What is the link to your site?
hidden link

#2163533

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Did you remove Toolset already?

I just visited your link and the page loaded very quickly, in little over 1s.

#2164389

Thank you for looking into the issue.

Strange some pages do load very quick now 🙂 Much better then before. But others seem to load between 4 and 8 seconds.

Our sitebuilder is looking into it and is going to strip the site and keep toolset intact to see if it is in the template of the website.

#2164453

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Yes, what Nigel said is true, even for me as well the page loads just fine.

you can check and let us know how it goes and if you find any culprit please update us and we are happy to investigate further.