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[Resolved] Website crash after update Access plugin.

This support ticket is created 4 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 6 replies, has 3 voices.

Last updated by zbyszekZ 4 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#1665113

I am trying to:
Update your plugins to newest version

Link to a page where the issue can be seen:
hidden link

I expected to see:
Working site 🙂

Instead, I got:
Info about error.

When I switch debug on true in wp-config.php I got this:

Fatal error: Uncaught Error: Class 'Toolset_Post_Type_Exclude_List' not found in /home/server267338/ftp/lekarz-radzi.pl/wp-content/plugins/types-access/application/controllers/permissions_post_types.php:209 Stack trace: #0 /home/server267338/ftp/lekarz-radzi.pl/wp-includes/class-wp-hook.php(287): OTGS\Toolset\Access\Controllers\PermissionsPostTypes->registered_post_type_hook('forminator_form...', Object(WP_Post_Type)) #1 /home/server267338/ftp/lekarz-radzi.pl/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #2 /home/server267338/ftp/lekarz-radzi.pl/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /home/server267338/ftp/lekarz-radzi.pl/wp-includes/post.php(1449): do_action('registered_post...', 'forminator_form...', Object(WP_Post_Type)) #4 /home/server267338/ftp/lekarz-radzi.pl/wp-content/plugins/forminator/library/modules/custom-forms/loader.php(123): register_post_type('forminator_form...', Array) #5 /home/server267338/ftp/lekarz-radzi.pl/wp-content/plugins/forminator/library/abstracts/ab in /home/server267338/ftp/lekarz-radzi.pl/wp-content/plugins/types-access/application/controllers/permissions_post_types.php on line 209

Now I backed to previous version of Access and my website is back online.

#1665669

Hi I have exactly the same issue:

PHP Fatal error: Uncaught Error: Class 'Toolset_Post_Type_Exclude_List' not found in /var/web/site/public_html/wp-content/plugins/types-access/application/controllers/permissions_post_types.php:209

PHP Stacktrace:
/var/web/site/public_html/wp-includes/class-wp-hook.php(287): OTGS\Toolset\Access\Controllers\PermissionsPostTypes->registered_post_type_hook('post', Object(WP_Post_Type))
/var/web/site/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
/var/web/site/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
/var/web/site/public_html/wp-includes/post.php(1449): do_action('registered_post...', 'post', Object(WP_Post_Type))
/var/web/site/public_html/wp-includes/post.php(41): register_post_type('post', Array)
/var/web/site/public_html/wp-settings.php(356): create_initial_post_types()
/var/web/site/public_html/wp-config.php(113): require_once('/var/web/site/p...')
/var/web/site/public_html/wp-load.php(37): require_once('/var/web/site/p...')
/var/web/site/p in /var/web/site/public_html/wp-content/plugins/types-access/application/controllers/permissions_post_types.php on line 209

It happens when I activate the latest plugin on my multisite network. It does not happen when activated on subsites alone.

#1665697

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Guys,

Thank you for getting in touch.

I see that "zbyszekz" has provided the credentials for his site.

Would you mind if I took a copy of the site so that I can perform some testing on this locally? As i'm not able to replicate this issue at all.

Please let me know.
Thanks,
Shane

#1665891

Of course Shane,
Just do copy or take it from Backupbuddy plugin on this site 🙂

Best regards!
Zbyszek

#1666717

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Guys,

Our development team has produced a patch for this and can be seen at the link below.
https://toolset.com/errata/fatal-error-with-access-2-8-6-update-conflicting-with-some-other-plugins/

Please let me know if this helps.
Thanks,
Shane

#1667421

thank you, all works for me 🙂

#1669261

My issue is resolved now. Thank you!