Website stopped working. Tommorrow is kick off. What is wrong??

This thread is resolved. Here is a description of the problem and solution.

Problem: I see an error when I try to insert a Toolset Post Form in an Archive of Custom Terms that are empty (have no posts) using Layouts.

Solution: Our developers are working on a fix for this issue.

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-	-
13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-	-

Supporter timezone: America/New_York (GMT-04:00)

Tagged: Toolset Forms

This topic contains 11 replies, has 2 voices.

Last updated by martinH-10 5 years, 2 months ago.

Assisted by: Christian Cox.

Author

Posts

July 9, 2019 at 2:50 pm #1287797

martinH-10

Hi, my site suddenly fallen in errors before kickstarting it. Can you help me fix the errors? It is on page: hidden link

Notice: Undefined index: read in /home/sykora/web/bw.alessykora.cz/public_html/wp-content/plugins/types-access/application/controllers/permissions_read.php on line 222

Notice: Trying to get property 'post_type' of non-object in /home/sykora/web/bw.alessykora.cz/public_html/wp-content/plugins/wp-views/embedded/inc/views-templates/wpv-template.class.php on line 539

Notice: Trying to get property 'post_status' of non-object in /home/sykora/web/bw.alessykora.cz/public_html/wp-content/plugins/cred-frontend-editor/application/models/form/post.php on line 313

Notice: Trying to get property 'post_type' of non-object in /home/sykora/web/bw.alessykora.cz/public_html/wp-content/plugins/wp-views/embedded/inc/views-templates/wpv-template.class.php on line 539

Fatal error: Uncaught Error: __clone method called on non-object in /home/sykora/web/bw.alessykora.cz/public_html/wp-content/plugins/cred-frontend-editor/library/toolset/cred/embedded/classes/CRED_Helper.php:2448 Stack trace: #0 /home/sykora/web/bw.alessykora.cz/public_html/wp-includes/shortcodes.php(325): CRED_Helper::credFormShortcode(Array, '', 'cred_form') #1 [internal function]: do_shortcode_tag(Array) #2 /home/sykora/web/bw.alessykora.cz/public_html/wp-includes/shortcodes.php(199): preg_replace_callback('/\\[(\\[?)(cred_f...', 'do_shortcode_ta...', '<div class="row...') #3 /home/sykora/web/bw.alessykora.cz/public_html/wp-includes/class-wp-hook.php(286): do_shortcode('<div class="row...') #4 /home/sykora/web/bw.alessykora.cz/public_html/wp-includes/plugin.php(208): WP_Hook->apply_filters('<div class="row...', Array) #5 /home/sykora/web/bw.alessykora.cz/public_html/wp-content/plugins/layouts/inc/cell_types/wpddl.cell_text.class.php(90): apply_filters('the_content', '<div class="row...') #6 /home/sykora/web/bw.alessyko in /home/sykora/web/bw.alessykora.cz/public_html/wp-content/plugins/cred-frontend-editor/library/toolset/cred/embedded/classes/CRED_Helper.php on line 2448
Web má technické potíže.

July 9, 2019 at 2:53 pm #1287811

martinH-10

It is also here: hidden link

July 9, 2019 at 5:21 pm #1287967

Christian Cox

Hi, I'll try to help. Can you try these troubleshooting steps first?
- Temporarily switch to a default theme like Twenty Nineteen, then deactivate all plugins except Types, Views, Forms and Layouts.
- Clear your browser cache and test again. If the problem is resolved, reactivate your parent theme, then child theme, then other plugins one by one until the problem returns.
- If the problem is not resolved, try manually reinstalling Forms first. You can download a fresh copy from https://toolset.com/account/downloads
If that does not resolve the problem, I'll have to take a closer look.

July 10, 2019 at 8:43 am #1288457

martinH-10

Nope, it doesnt helped. 🙁

July 10, 2019 at 1:47 pm #1288737

martinH-10

Any other ideas?

July 10, 2019 at 2:34 pm #1288783

Christian Cox

Could I log in to wp-admin and make a clone of your site? I can install it locally and run some additional tests.

July 10, 2019 at 3:57 pm #1288877

Christian Cox

I'm not able to replicate the fatal error on my local environment, and today I do not see a fatal error anymore here: hidden link

I see one notice: Notice: Undefined index: read in /path/to/site/wp-content/plugins/types-access/application/controllers/permissions_read.php on line 222

Did something change since yesterday?

July 10, 2019 at 6:09 pm #1288959

martinH-10

Today were added some posts. But it must work when the category is empty too. Look there: hidden link

There is fatal error still same.

And what that notice mean?

July 10, 2019 at 6:48 pm #1288991

Christian Cox

I'm asking my 2nd tier team to take a closer look at this. I'm able to tell that the Fatal Error occurs when the Mail Agenti Form is displayed on the site. I'm not sure yet why this is happening, or what the notices are about, but I will let you know what I find out.

July 11, 2019 at 10:04 am #1289461

martinH-10

I may have found the problem.Is it possible to be problem, when it displays two times? Cause it has same ID etc..?

July 11, 2019 at 1:13 pm #1289667

Christian Cox

In my local copy, I removed everything from this Layout except one Visual Editor cell with the cred form shortcode, and still saw the error. Our developers are still investigating.

October 8, 2019 at 10:06 am #1357757

martinH-10

My issue is resolved now. Thank you!