I've noticed that unless I scroll with my mouse down the screen, the pages of my site won't load. Have you seen such a glitch before ,and do you know of a solution to fix it?
Hello. Thank you for contacting the Toolset support.
No, I see no other user reported such issue recently as far as I know this could be possibly lead to JS error and due to that you experience such issue.
*** Please make a FULL BACKUP of your database and website.***
- Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes? - Do you see any difference?
- Do you see any JS error on your browser's console?
- Do you see the issue when Toolset plugins are deactivated?
My website is backed up, though I am nervous to start deactivating plugins and themes because I don't want it to mess the site up. I checked in my browsers console and I do see a few JS errors already on the home page, see image below.
Do you know what those errors mean and what a possible solution might be?
The page "loads" in the sense that a page is displayed with possibly a background image, but all the words on the page and all the buttons and everything do not load until you take your mouse and scroll down the page. Give it a try on guest mode you will see if you don't scroll down the page, no words or buttons or anything loads.
I'm using Chrome but I also checked with Edge and the same thing happens.
When I pull up the Chrome Dev Tools, I can't seem to find any JS errors. Do you see something on your end? Can you take a screenshot so I can try to debug?
