Link to a page where the issue can be seen: hidden link
I expected to see: the back end of our site
Instead, I got:
Fatal error: Access level to wpai_toolset_types_add_on\toolset\relationships\ToolsetLegacyQuery::$relationship must be protected (as in class OTGS\Toolset\Common\Relationships\DatabaseLayer\Version2\PotentialAssociationQuery\PostQuery) or weaker in /home/cbert375/public_html/aatlased.org/wp-content/plugins/wpai-toolset-types-addon/libraries/toolset-relationships/ToolsetLegacyQuery.php on line 21
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Based on this error it is coming from the WP All Imports Types Addon.
Was there any work done on the site related to the WP All Imports plugin ? To get the site up and running again for me to check it, I will need FTP access to disable the WP All Imports Types Addon.
From there I can check to see what is causing the issue. Given that the issue is with the WP All Imports Types addon, my support on this is limited given that we are not the ones that developed this plugin.
I've enabled the private fields for you to provide me with the FTP details. Also I may need to make a copy of the site based on what I can find.
We have our site back up but I will not activate WP-All_Import with Toolset-Addon until I can find out what triggered the original fatal error. Any information you can provide about that is appreciated.
Given that you've marked the ticket as resolved, it removed the credentials from our Forum's private fields.
So I wouldn't be able to investigate the issue further, however given that the error is being generated from the WP All Imports Types Add On, I would recommend that you get in touch with the WP All Imports support team as they are better equipped to handle this issue given that the error is being generated from their plugin.
I believe you can get in touch with them from the link below. hidden link
