Skip Navigation

[Resolved] We have taken an new account at Toolset. Where is it I have to enter the new key

This thread is resolved. Here is a description of the problem and solution.

Problem:

The customer is trying to find where to enter a new registration key for Toolset in the website dashboard but only sees hyperlinks for new registration.

Solution:

We directed the customer to navigate to wp-admin > Plugins > Add New > Commercial tab, where they can find the option to unregister Toolset. After doing so, they will see an option to register Toolset and enter the new key.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 10 months, 4 weeks ago.

Assisted by: Mateus Getulio.

Author
Posts
#2745128
#2745599

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello Martin,

You can go to wp-admin > Plugins > Add new > Commercial tab(hidden link)

In there you'll see a Toolset section with a link: 'Unregister Toolset'. Click it and after the page reloads you'll now see an option to Register Toolset. You can use it to add the new key.

Thank you, please let me know how that goes.