This thread is resolved. Here is a description of the problem and solution.
Problem:
The customer is trying to find where to enter a new registration key for Toolset in the website dashboard but only sees hyperlinks for new registration.
Solution:
We directed the customer to navigate to wp-admin > Plugins > Add New > Commercial tab, where they can find the option to unregister Toolset. After doing so, they will see an option to register Toolset and enter the new key.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
| - | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Sao_Paulo (GMT-03:00)
This topic contains 1 reply, has 2 voices.
Last updated by 11 months, 2 weeks ago.
Assisted by: Mateus Getulio.
