Skip Navigation

[Resolved] Visual tab not working

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by jeffreyB-10 3 years, 7 months ago.

Assisted by: Christopher Amirian.

Author
Posts
#2409941
Edit-Post-Type-‹-CSI-Recruiting-—-WordPress -editor checked.png
Edit-Job-“Oil-Gas-Controller-–-Fort-Worth-TX”-‹-CSI-Recruiting-—-WordPress.png
Edit-Job-“Oil-Gas-Controller-–-Fort-Worth-TX”-‹-CSI-Recruiting-—-WordPress (text tab).png

I am trying to: get the visual tab to display the content properly

Link to a page where the issue can be seen: hidden link

I expected to see: text displaying under the visual editor

Instead, I got: the visual tab is blank. the text tab shows the text in html formatting

I checked and saw this was a fixed problem, but not sure why it has not corrected when plugin was updated on my site. I am working on a staging site to troubleshoot and make the fix before rolling out on the live site. I have checked to ensure the editor was enabled.

#2410329

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

Would you please kindly update the Toolset Types plugin to the latest version? I see that you already updated Toolset Views which is ok.

The issue might be related to the fact that WordPress new versions lack the jQuery Migrate file and to address that, WordPress team themselves released a plugin:

https://wordpress.org/plugins/enable-jquery-migrate-helper/

Would you please install that and see if it fixes the issue?

Finally, please check the errata below:

https://toolset.com/errata/visual-tab-of-wysiwyg-field-doesnt-work-in-firefox/

Thank you.

#2411063

My issue is resolved now. Thank you!