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[Resolved] Visual Editor not working

This thread is resolved. Here is a description of the problem and solution.

Problem:
Visual Editor not working and Fatal error: Call to undefined function mb_convert_case()

Solution:
mbstring module is not activated on your server. Could you please contact your hosting authority and ask them to enable mbstring module?

You can find proposed solution, in this case, with the following reply:
=> https://toolset.com/forums/topic/visual-editor-not-working/#post-913317

Relevant Documentation:
More info:
http://php.net/manual/de/mbstring.installation.php

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Minesh 6 years, 5 months ago.

Assisted by: Minesh.

Author
Posts
#913181

I just updated a client's site, including the latest version of Types & Views, and discovered an error. When editing any post or page, the visual editor tab is broken. In some browsers, clicking the Visual tab does nothing. In others, the content of the tab is white on white (you can't see the content unless you highlight it).

Anyway, it looks like Views is throwing the following error:

Fatal error: Call to undefined function mb_convert_case() in /home/tlgtech/public_html/public/wp-content/plugins/wp-views/application/controllers/api.php on line 143

If I disable Views, the editor works as expected. Any ideas?

#913317

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - it looks like mbstring module is not activated on your server. Could you please contact your hosting authority and ask them to enable mbstring module?

More info:
hidden link

Once you activate the mbstring module on your server - it should solve the issue.