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[Resolved] Visual Bakery Composer disapear on page when I activate toolset

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 3 replies, has 2 voices.

Last updated by Minesh 5 years, 5 months ago.

Assisted by: Minesh.

Author
Posts
#1281787

I am trying to:
Edit my front page in admin (but same error on all pages). The problem is that Visual Composer buttons and area disapear as fast I avtivate Toolset. Else it´s working as usual. Front it works and page looks as it should but wrong in admin area when editing.

Link to a page where the issue can be seen:
hidden link

I expected to see:

Instead, I got:

#1281793

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all - After checking to debug information you shared with us, I found that you are using outdated Toolset plugins. We always recommend running your site with latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Can you please update Types plugin to current latest version 3.3.2 and try to resolve your issue.

More info:
=> https://toolset.com/faq/how-to-install-and-register-toolset/

#1281795

Ok it worked after the update. Thanks!

#1281831

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Glad to know that solution I shared helped you to resolve your issue. Please feel free to resolve the ticket.