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[Resolved] Views not showing up on different browser

This thread is resolved. Here is a description of the problem and solution.

Problem:
The user was not able to view a view on internet explorer.

Solution:
The view was working on internet explorer, it is probably just a cache issue.

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 2 replies, has 2 voices.

Last updated by GinaM9227 4 years, 8 months ago.

Assisted by: Jamal.

Author
Posts
#1589637
chrome.jpg
explorer.jpg

Tell us what you are trying to do?
I opened my page using Chrome and using Explore - The Views data is there when I use Chrome - see screenshot.
But the Views does not show up when I use Explorer - see screenshot.

Why is the website working on one browser and not the other?

Is there any documentation that you are following? no

Is there a similar example that we can see? no

What is the link to your site? hidden link

#1589801

Hello and thank you for contacting the Toolset support.

I visited your website with Internet Explorer and I was able to get the same result as your screenshot for Chrome. Check this screenshot hidden link

Maybe this is just a caching issue on the server or on Internet Explorer, or maybe this is happening with a different version of Internet Explorer.

Can you check for any possible errors on the browser developer tools, check this article about it hidden link

Check this website on how to clear browser cache hidden link

#1589815

My issue is resolved now. Thank you!