[Resolved] [Views] Maps disappeared after migrating site

[Author]

Posts

[hugoC-3]

Link to a page where the issue can be seen:
hidden link
hidden link
Please add 185.26.126.21 hidden link to your hosts file.

We created a cpt called veranderaars with biographic info a.o. location. After moving the site to a new server the location map works properly in the backend but no longer in the frontend.

This is the view for the veranderaars page:

[wpv-layout-start]
	[wpv-items-found]
[wpv-map-render map_id="map-2" map_height="600px" single_zoom="12"]
	<!-- wpv-loop-start -->
	<div class="wpv-loop js-wpv-loop">
		<wpv-loop>
          [wpv-map-marker map_id="map-2" marker_id="marker-2" marker_title="[wpv-post-title]" marker_field="wpcf-adres" marker_icon="<em><u>hidden link</u></em>"][wpv-post-link][/wpv-map-marker]
		</wpv-loop>
	</div>
	<!-- wpv-loop-end -->
	[/wpv-items-found]
	[wpv-no-items-found]
		<strong>[wpml-string context="wpv-views"]No items found[/wpml-string]</strong>
	[/wpv-no-items-found]
[wpv-layout-end]

[Shane]

Hi Hugo,

Thank you for contacting our support forum.

I took a look at this for you and the map on this page is displaying normally.
hidden link

It doesn't seems that there is a map on this page tho
hidden link

Were you able to resolve the issue?

Please let me know.
Thanks,
Shane

[hugoC-3]

Are you sure you watched the right version?
Please add 185.26.126.21 hidden link to your hosts file, otherwise you'll see the old site.

In hidden link there should be a map at the bottom of the page.

[Shane]

Hi Hugo,

Yes i've added the information to the host files.

On this page here hidden link its working fine as well.
See Screenshot

[hugoC-3]

The problem persists.
When examining the code of /veranderaars I noticed that the code for the map is there, but still the page remains blank. I tested in Firefox and Chrome but no result.
What could be wrong?

[hugoC-3]

Sorry, marked as resolved but i still need help!

[Shane]

Hi Hugo,

I'm not seeing the issue at all here.

However would you mind providing me with admin access to the site so that I can check on the setup ?

The private fields will be enabled for your next response.

Thanks,
Shane

[Shane]

Hi Hugo,

I tried the credentials but they dont seem to work.

Please note that I have added the host information to my host file.

Thanks,
Shane

[hugoC-3]

I checked again and I am able to login with these credentials.

When I login into veranderalles.be though I am first redirected to hidden link; don't know why this happens. Maybe domain mapping is badly configured, I'll check that out.

When I change the url to veranderalles.be/wp-admin I can log in as expected.

Can you please try again?
Thanks

[Shane]

Hi Hugo,

I was able to get the credentials to work now.

However the issue that is causing the map to not show up is here.

Uncaught TypeError: b(...).not(...).filter(...).mediaelementplayer is not a function
    at HTMLDocument.a (wp-mediaelement.min.js?ver=4.9.1:1)
    at j (jquery.min.js:2)
    at Object.fireWith [as resolveWith] (jquery.min.js:2)
    at Function.ready (jquery.min.js:2)
    at HTMLDocument.I (jquery.min.js:2)

If you have any custom player or anything relating to that error there then this is why the map s not showing up. Are you calling the wordpress media player anywhere in your theme ?

Please let me know.

Thanks,
Shane

[hugoC-3]

I checked the theme code and I don't find any reference to "mediaelement".
The theme is a customized version of the Dyad theme and works well on the actual site, with older versions of the Toolset plugins.
On the new site (php7) the standard Dyad theme works well, but the customized theme (www.veranderalles.be theme) doesn't.

[Shane]

Hi Hugo,

Would you mind if I took a duplicator package from the website so that I can test locally?

I also have php 7 installed so I'll see if I can replicate the issue there.

Please let me know.
Thanks,
Shane

[hugoC-3]

Please, go ahead!

[hugoC-3]

I tested a bit further and found out that the original Dyad theme displays the map but my custom theme doesn't. Not sure where the problem is, because it used to work on the actual site.

[Shane]

Hi Hugo,

It might be some issue in creating the child theme but i'm creating the duplicator package to investigate.

Thanks,
Shane