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[Resolved] Views and YouTube fullscreen

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user has a video on his page. Whenever he tries to fullscreen the video, it fullscreens his browser instead.

Solution:

Apparently this issue was caused by the divi builder. Simply re-creating the template solved this issue.

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 17 replies, has 2 voices.

Last updated by tomaszT 6 years, 5 months ago.

Assisted by: Shane.

Author
Posts
#921194

Hello, I embedded a Youtube video with a simple link. When in Chrome I press the full screen button on that video, the video does not go full screen. Instead my whole browser goes full screen (as if I pressed F11) but not the video.

However, when I turn-off Views Plugin everything works fine.
When Views is turned on in Explorer or Firefox, full screen works just fine. Any help would be appreciated.

#921348

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tomas,

Thank you for contacting our support forum.

Would you mind sending me a link to the page so that I can have a look ?

Thanks,
Shane

#921378

A link to a test page is: /20180705-test-2/
Password to view the content: Toolset

Thank you.

#921401

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tomas,

I'm not seeing a video on this page.

Thanks,
Shane

#921404
20180705-test-2_.png

I did not change anything. There is a word "test" in the content and there is a video embeded under it. Did you notice that a password 'Toolset' is required to see the whole page?

#921409

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tomas,

Could you try creating the page with a content template without Using the divi builder?

Its actually suppose to fullscreen the view but it seems that something is conflicting with the js that does it.

Thanks,
Shane

#921411

To be clear:
The page (post) itself is created without Divi Bulder, but the page (post) template created with Toolset Views uses Divi Builder, As I mentioned at the beginning - when Toolset Plugin Views is turned off, everything works fine.

#921413

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tomas,

I'm aware of this but the content template that you are using is built using the divi builder.

I just want to ensure that the divi builder is not the one causing the issue. Its pretty much trying to isolate the problem exactly.

Thanks,
Shane

#921415

I am sorry really sorry, but I am affraid I do not understand what do you exactly ask me to do.
I have already testet:
Without Toolset Views - default WordPress editor - everything works fine.
Without Toolset Views - Divi Builder - - everything works fine.
Toolset Views Template - here is the problem,

#921432

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tomas,

This is what I meant.

Take a look at the link now you will see that the video works fine now that the divi builder hasn't been used with the content template.

Thanks,
Shane

#921467

I knew it before I opened the ticket.
The goal is - to have the page template as I created it using Views + Divi Builder and avoid any issue with the video. Without it Views is useless.

Could you be so kind and delete the link? It cannot be shared in public.

#921771

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tomas,

It seems something mustve been wrong with how you set it up because I've added back the divi template and the issue is no longer there.

Thanks,
Shane

#921776

Hello again Shane,
when did you do it? I cannot see any change. The template is still turned off.

#921779

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tomas,

I actually just added it before i sent the message.

If you check the content template on the backend you will see that it is assigned to a divi built content template.

Thanks,
Shane

#921780

I am sorry, there is something I cannot understand. Is this piece "[wpv-post-body view_template="None"]" alright?