Hi, I installed types and views manually on a clients site (backend installer did not work) and they are both running ok but I don´t see anywhere where I can actually enter the site key. I also uploaded forms manually but it´s causing a major error 🙁
Any suggestions?
as you can see, I have types registered for a lot of sites so I am familiar with the regular regsitration process, problem is it`s running but there is no registration input neither in plugins tab nor in toolset dashboard
Based on your screenshot it seems that you are running a multisite setup.
In such case you will need to go to the Multisite admin panel in order to register the plugins with the link Beda had provided in the previous response.
Thats quite odd as it should provide you the option to register.
Would you mind allowing me to have admin access to the site so that I can see exactly what is happening here ? The private fields have been enabled for your next response.
It seems that the account that you've provided is not an admin account as I don't have access to any of the Toolset options or Plugins menu on the backend.
This is quite an odd issue. I suspect there might be a plugin or your theme that is causing this. What I would do now is to temporarily disable all the non-toolset plugins and try again to see if the Commercial Tab option shows up in Plugins -> Add New.
Also temporarily change your theme to a default wordpress theme as well.
If none of this works then I would need to grab a copy of your site to test here locally to see if I can find why the commercial tab isn't showing up that would allow you to register the plugins.
Yes really odd: as mentioned before I run Toolset on more than 5 sites and I am always using the same template and of course I tried already the option disabling other plugins but no change though 🙁 Since everything runs ok so far, no need for me to go into the deep - I only fear that with the next toolset update everything crashes.
An update wouldn't result in a crash of the website but I would still like to grab a copy of the site to see if moving the site to a different server environment will resolve the issue.
