I am trying to:
Show a view of a repeatable field group on the original and translated page. I have set all the field in the repeatable field group to translatable and the content template as well as my custom posts are all translated as well.
Link to a page where the issue can be seen:
Here is the german (original language site) where if you scroll down you see an area with a pink/purple background and multiple campaign posters : hidden link
On that site everything is displayed as it should
On the english site however it initially only shows the pagination and only if one clicks on the pagination the view content is loaded and displayed: hidden link
Also once it is loaded none of the styling is applied.
Hi,
Thank you for contacting Toolset support. I checked the website and in my browser console, there are some Javascript errors that might be the cause of the issue on the English version.
I see specifically some issues here:
hidden link
Would you please follow the steps below and test?
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to Astra from Astra Child by going to "WordPress Dashboard > Appearance > themes".
- See if the issue is fixed.
Thanks.
Hi Christopher,
Thank you for your response and bringing the errors to my attention. I completely removed the files, made a back-up and also temporarily switched to the Astra-Theme. The issues unfortunately was not resolved through it. Any other ideas?
Thank you for your support!
Hi,
Thank you for checking that. Is it possible if you could provide a copy of the website so we can do troubleshooting there?
If not, we can copy your website to our server but that needs your permission.
Please set the next reply as private to provide the login information.
Thanks.
Not sure whether I set it on private so I will overwrite this message.
I am so sorry for the inconvenience could you please again allow me to send a private message?
I was not sure whether I set the last message on private so to be sure I have deleted the info in the last message.
Hi,
Sure thing. Please set the private reply on the immediate next answer.
Thanks.
Hi,
Sorry for my late reply as Fridays and Saturdays are my weekend.
I tried to download one of the copies, but I'm not sure which plug-in is used to create a copy and I'm not sure if I can use that.
I think the best way is to copy your website to our server so I will be able to do an investigation.
Please provide the login information by setting the immediate next reply as private.
I will install the cloud plug-in and copy your website to our server for further investigation.
Thank you.
Hi,
Thank you. The process of copying the website started.
I will split this ticket to address the other issue.
I will reply back as soon as I have news.
Thanks.
Hi,
The website is copied and it is possible to access:
hidden link
May I know which page I should check to see the view you used for the HUB custom post type.
I could not find it.
Thanks.
