[Resolved] View toolset issue displaying Links view in editor in our Prod site

[Author]

Posts

[liamB]

I am trying to: use View toolset widget in editor but nothing happens when filtered by category name.

Link to a page where the issue can be seen: hidden link

I expected to see: hidden link

Instead, I got: hidden link

Here is the created screencast showing on how to replicate hidden link

[Minesh]

Hello. Thank you for contacting the Toolset support.

I try to access the URLs you shared but it redirect me on login page.

Can you please share admin access details and let me check what's going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Well - I checked and the issue is coming from your child theme.

If I switch the theme to Astra or even parent BuddyPress theme I do not see any issue.

I see there is custom code added to your child theme's functions.php file. You should try to disable the custom code from your child theme in order to identify what code causing this culprit.