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[Resolved] View to display Author is not showing for a specific author, fine for others

This support ticket is created 7 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 2 replies, has 2 voices.

Last updated by kristofG 7 years, 3 months ago.

Assisted by: Noman.

Author
Posts
#562238
Screenshot_3.png
Screenshot_2.png

I am trying to: Display the author in the sidebar like on hidden link

Link to a page where the issue can be seen: hidden link

I expected to see: The same title Author and author image and bio

Instead, I got: empty View

#562290

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Name.png

Hi Kristof,

Thank you for contacting Toolset support. I have checked your site and found that Name field was empty, I have added the name (see attached screenshot) and it is displaying now, please clear browser cache and check the page:
hidden link

Thank you

#562322

Thank you for this quick solution. We will inform our client to be more attentive in the feature.