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[Resolved] View Sorting Field is not following my settings.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by Minesh 11 months, 3 weeks ago.

Assisted by: Minesh.

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#2688516
Screen Shot 2024-03-18 at 5.43.35 PM copy.jpg
Screen Shot 2024-03-18 at 5.42.07 PM copy.jpg

Ok. I have two options set for a sorting field in a view.

1. Field - Registration
2. Field - Airframe MSN

however, on the front end of my site, it is showing 3 sorting field options and is default sorting to this third option

1. Registration Field
2. Airframe MSN
3. Post Date. <== default sorting on page load.

Any ideas what might cause this? I have deleted the sorting field and re-added a new one and the same thing occurs.

I have screenshots showing the front end view and the. back end view

(this is happening in a CPT display Template or whatever it's called in the Toolset Dashboard)

NOTE: This only occurs on the initial page load. If you select one of the expected sorting options, when the AJAX content reloads, the POST DATE option disappears.

#2688541

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share problem URL where you are displaying the view as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2688779

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

This is a known issue to us and already reported and we have internal ticket for it but there is no ETA on it when the official fix will made available.

However - the good news is that we have workaround that will help you to fix this issue. The workaround is we have to set the Ordering Settings in the View block and select the same field as option that you added for sorting instead of post date.

Please check the following screenshot:
- hidden link

#2688878

lol ... that didn't even occur to me to change the default order in the view.

Thanks for pointing out the work-around.