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[Resolved] View single field and view row in menu

This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 10 replies, has 2 voices.

Last updated by nestorC-2 3 years, 6 months ago.

Assisted by: Minesh.

Author
Posts
#2119773

Hello,

I've set a Property - Product Relationship hidden link

I've set a view for related products in Property Template hidden link

But a field inside this view only allows selecting property information for Current Property instead of product information for current Product hidden link

I've noticed also that the View row in the Toolset Menu is hidden hidden link (In another site I get the view row hidden link), so I can't manage the views

Thanks

#2119865

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I just run a test on my test install and I do not see any issues.

Can you please make sure that at top of your edit content template page, you should have selected the "Property" post.
Please check the following screenshot: hidden link

Regarding the "View" menu, you should navigate to:
- Toolset -> Settings -> General Tab -> Editing experience -> Select the option "Show both the legacy and Blocks interface and let me choose which to use for each item I build" and then refresh the page. You should be able to see the views menu.

#2119907

Hello,

Thank you for your reply, yes you can see here hidden link. The issue is based on this, showing information about the property instead of the related product inside a view in a single field

#2120689

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

That is really strange.

Can you please share admin access details as well as URL of the content template.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2120815

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

As you can see with the screenshot you shared:
=> hidden link

On your content template:
- hidden link

At top of the page I changed the property post to "3 bedroom end of terrace house", I search in the search box with keyword "house" and selected the post "3 bedroom end of terrace house" and then I can see I can select the product even if with single field block.

#2120921

Hello,

Thank you, you fixed

I don't understand, now it works, what other things have you done?

It happened to me in other sites, so some kind of action you did refresh the template

For example, I have another site with the same configuration and same issue hidden link, I search with house and I get nothing hidden link

If I select one of the lists hidden link can't still select the product.

Thank you

#2120927

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

You can search with any keyword but make sure that you select the post where you have connected products and then select that property at top and it should work.

#2120967

Thank you for your help

This entity has product-related hidden link

So I search "house" and I get nothing hidden link but there are entries with "house" hidden link

And if I select another entity (already in the menu that has linked a product) hidden link I do not get the option to select product information hidden link

Could you please help me with this?

I can provide the access to the other site. I would appreciate you to tell me what actions you do because you can see in the screenshot that I have the issue.

Thank you

#2120997

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Yes - please share admin access details of another site and content template link and with what view you want to display what.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2121113

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

That search box is bit inconsistence and its known to us and if you know the workaround I suggest you keep using it for now as the search box fix will take time and the fix will be added in future but there is no ETA on it.

#2121135

My issue is resolved now. Thank you!