after implementing the new postal code search on our therapist list page, the existing filter stopped working. It seems that the new search is blocking or overriding it.
Here is the page in question: hidden link
The filter in question is the “5-year rule filter”:
- We have custom fields for proof of training (“Nachweise”).
- Each proof has a date value stored as a plain text date string.
- The goal of the filter is: only display therapists where at least one proof is not older than 5 years.
- On the children list (another view) the same filter logic is already working fine.
My questions:
- Could you please check why the 5-year filter is no longer working on the therapist list since the postal code search was added?
- Is it possible to combine the new postal code search with the 5-year filter logic, so that both conditions apply (postal code + 5-year validity)?
Hello. Thank you for contacting the Toolset support.
Can you please share admin access details and once I review the structure you have I will get in touch with you with the possible solution or workaround if exists.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
I added the custom code because the cliente wanted the filter inside and outside the radius at the same time and this was not possible in the toolset options.
Did you the the custom code of the five-year-filters:
filter_nachweise_jahr --> this one is interferring with the view search
and filter_nachweise_jahr_kinderliste --> this one is working.
Maybe there is a way to combine both so that is working.
