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[Resolved] View Grid not displaying correctly for logged out users

This support ticket is created 3 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by FRANCESCOD7762 3 years, 4 months ago.

Assisted by: Shane.

Author
Posts
#2094729
Logged_out_Directory.JPG
Logged_in_Directory.JPG

On the page "Directory", I added a view with a custom search and a Form Submit by AJAX refresh when changing any filter, including a Reset button.
The custom search field "Composer" and the Reset button are in a Tooset Grid block (3 cells).
The view loop has also a 3 cells grid.
Issue :
- when logged in as admin, both grids display as expected
- when logged out, both grids do not display : their content displays in one column, and only when the Reset button is clicked, both grids display as expected

It seems that the Grids CSS is not loaded when the user is not logged in. I flushed the cache both on the Browser AND on the Server : no change...
What could be wrong ?

Site url : hidden link

#2094883

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Francesco,

Thank you for getting in touch.

Perhaps there is a plugin that is blocking the correct css to be loaded for guest users.

What I recommend that you do is to temporarily disable all the non-toolset plugins and check again to see if the issue still remains.

Ofcourse if the plugin you are disabling will break the css structure then don't disable unless the issue remains with the other plugins disabled.

Please do this and let me know the results.

Thanks,
Shane

#2096633

Hi Shane,
Thank you for your prompt answer.
I found the culprit :
- the SGOptimizer plugin : I had configured it to defer certain render-blocking JS scripts (like jQuery etc.)
- so I also configured it to defer the toolset-common-es-frontend.js
- and it worked : the View now displays properly for both logged -in and logged-out users, and it is blazing fast!

Thank you and stax safe
Francesco

#2096731

My issue is resolved now. Thank you!