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[Resolved] View filters

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This topic contains 6 replies, has 1 voice.

Last updated by jaredK 2 months, 1 week ago.

Assisted by: Christopher Amirian.

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#2786044

Tell us what you are trying to do?
I have a view with taxonomy filters dropdown but I would like the dropdown to list the terms in alphabetical sort. I set it in the filter dropdown options to sort by name but it doesn't work.

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

#2786055

Christopher Amirian
Supporter

Languages: English (English )

Hi would you please check to see if any plugin might be causing the front end not to refresh?

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

If not, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

Also, give me the URL that you used the view with the taxonomy dropdown to check.

Thanks.

#2786157

How do I set the next reply to be private?

#2786158

The view and custom code thread from previous questions about this view is in the thread #2785335 on another support ticket. All information to login and FTP is there.

#2786297

I got the dropdowns to be sorting A-Z ascending. I still need to figure out how to make the filters based off of related posts to update AJX to only show dropdown choices that are available after the other filters are chosen

#2786378

Christopher Amirian
Supporter

Languages: English (English )

Hi,

You can provide the login information after the immediate reply of this ticket by setting the next reply as private.

As the initial issue is fixed I will need to ask you to open up a new ticket for the other question to make sure we serve you the best and it is fair to our other customers.

Thank you

#2786474

I didn't mean to set my satisfaction to NO when I closed out the ticket. I will close it again and put yes.