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[Resolved] View builder broken on WordPress 6.2

This support ticket is created 2 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 7 replies, has 2 voices.

Last updated by andrewD-5 2 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#2583705
broken-toolset.png

I am trying to:
Great a view of a custom post type

Link to a page where the issue can be seen:
See attached image

I expected to see:
The view builder to make a view

Instead, I got:
The Error in the attached image.

The views work before WP upgraded to 6.2 from 6.1.1.

#2583905

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
OR
You can install/update Toolset plugins using the installer plugin:
-https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

Do you see any difference once you updated ALL Toolset plugins to latest release version?

#2584287
map broken.png

Hello,

When we had checked yesterday we did not see the updates. We saw them today.

The Maps plugin is still broken. See attachment.

Thank you

#2585877

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Have you already updated all Toolset plugins to latest release and you still see the issue with Toolset Map block?

#2586061
brokenmap.png
updates.png

Hello,

Yes, all plugin updates are installed, and the maps plugin is still not working.
See attached images.

Thank you.

#2586547

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

This is a known issue to us and we already reported in front of our Devs and we will offer hotfix as soon as possible. Please hold on until further update.

#2586549

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok. it's really quick.

Here is the hotfix version: https://toolset.com/download/toolset-maps/#changelog

You can update the Toolset Maps plugin to latest version 2.1.1 and try to resolve your issue.

#2590543

My issue is resolved now. Thank you!