View block and search

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	-
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	14:00 – 18:00	13:00 – 18:00	-

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by Jay 4 years, 7 months ago.

Assisted by: Shane.

Author

Posts

February 24, 2022 at 10:27 am #2301939

Jay

Tell us what you are trying to do?
Make a simple search page, which i have done before.

Is there any documentation that you are following?
https://toolset.com/2020/03/helping-visitors-find-what-they-need-using-custom-searches/

Is there a similar example that we can see?

What is the link to your site?
hidden link

The search boxes just dont appear when i preview

February 24, 2022 at 3:29 pm #2302165

Shane

Hi Jay,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website so that I can have a look at this for you ?

I've enabled the private fields for your next response.

Thanks,
Shane

February 24, 2022 at 6:56 pm #2302363

Shane

Hi Jay,

Thank you for the login details.

I checked our Toolset debug data for your site and found that you're running PHP version 8. Unfortunately our Toolset Plugins are not yet compatible with PHP version 8 as yet.

We are working on making our plugins compatible so we should be able to release an update that will provide this fix.

I do however suspect that this is the reason why the search area isn't showing up. If possible can you downgrade your php version to version 7 ?

Thanks,
Shane

February 24, 2022 at 7:01 pm #2302383

Jay

Thanks Shane
I'll look in the morning to see if I can work out how. Its 23:00 here now so need to get away from the screen.
Thanks
Ill let you know how I get on.
Jay

February 25, 2022 at 3:23 am #2302685

Jay

Hi Shane,
It was good that you pointed me in the right direction. I think this article may help others with the same problem.

hidden link

February 25, 2022 at 12:38 pm #2302999

Jay

My issue is resolved now. Thank you!