Okay, I'm really dumb. I have a search view set up. I have one set up for like 8 other types of posts. BUT -- this one? No workee, and I just can't solve it.
Hello. Thank you for contacting the Toolset support.
Can you please send me admin access details and tell me what exactly not working or what is your expected results or what you want to achieve wit the view you created.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
I've just done primary investigation and I found that you added the view to custom field.
As you are on production site we do not recommond to debug issues on production site.
*** Please make a FULL BACKUP of your database and website.***
I suggest the following troubleshooting steps:
- Can you please create a new page and add your view directly to that page:
[wpv-view name="search-shops-by-region"]
- Can you please switch to default theme and check if you able to see the view output?
- Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
Do you see any difference after following above steps?
There is something going on I'm not sure what it could be as I just checked the query generated by views:
SELECT SQL_CALC_FOUND_ROWS wp_jwhy_posts.ID
FROM wp_jwhy_posts
WHERE 1=1 AND wp_jwhy_posts.post_type = 'shop' AND ((wp_jwhy_posts.post_status = 'publish' OR wp_jwhy_posts.post_status = 'private'))
ORDER BY wp_jwhy_posts.post_title DESC
LIMIT 0, 10
And the above query does return the results but I'm not sure why those results are not get displayed with the view.
*** Please make a FULL BACKUP of your database and website.***
In order to make sure there is no possible conflict with the plugins/theme you use:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?
I'm not sure as I already shared that the view is producing the correct result but somehow those results are overridden on your hope page.
As you already tested where you added the same view on different testing page and you confirm that it shows output but homepage it just does not display output really weird.
*** Please make a FULL BACKUP of your database and website.***
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?
Or
You should try to check your homepage and remove few sections one by one in order to debug this further.
Or also check by switching to default 2021 theme and check if you able to see the view results.
Or check if you have added any view's filter hooks or any other custom code or CSS that is applied to this view result.
