[Resolved] VC: Tinymce error! Compatibility problem with other plugins.

[Author]

Posts

[Fred]

I am trying to:
Hi, i installing Toolset Types and i have an error with Js_composer, i can't use widget Tinymce for add content, it's completly white
I have desactivate all plugin exept Toolset and Js_composer i have the same issu
I put you a screenshot with the error " VC: Tinymce error! Compatibility problem with other plugins."
The other errors also appeared when I installed the plugin

Link to a page where the issue can be seen:

It's in back office page

I expected to see:

Tinymce editor in modal widget

Instead, I got:

White tab

[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please share problem URL and admin access details?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

I could not able to find the page with title "widget" or "text block", can you please share the page URL where I can see the issue with that block. You can share few screenshot that should help me.

[Fred]

Try on this page : hidden link

I join 2 screen

I activate Toolset Types for see errors

Thanks so much

[Minesh]

I just checked with the clean install where only Types, WPBakery page builder and default theme is active.

I created a new page and added a text block using WPBakery page builder and Types plugin is also active and I can see the text block is working as expected. Please check the following screenshot: hidden link

It seems there could be multiple plugin conflict, are you sure you deactivated all other plugins excluding Types and WPBakery page builder and please check with default theme - do you see working? If yes, try to activate plugins one by one to see if you able to spot what plugin is causing the issue.

[Fred]

Thanks for you'r help, this is the plugin Agile Store Locator to which comes into conflict with Toolset Types...
I don't know what i can do for fix this

[Minesh]

I can see you are using outdated version of "Agile Store Locator " plugin.
=> hidden link

Can you please update it to latest version and check if that helps you to resolve the issue.