1 I am placing a TS block in a new page and there is a warning
"Updating Failed.The response is not a valid JSON response".
2 When I try to add an image I see this message again.
I am using the Astra theme.
3 I modified the title and Heading page and saved a draft and then previewd the page but the preview not the same as the modfied page
Can anyone please inform what I may be doing by mistake.
Regards
John
Hi John,
Can you check your PHP logs for errors? It sounds like the page is communicating with the server and not getting back the response it expects (a JSON object).
If you haven't already, turn on the debug log by editing your wp-config.php file and change the line with WP_DEBUG like so:
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
define('WP_DISABLE_FATAL_ERROR_HANDLER',true);
That will create a debug.log file in your /wp-content/ directory which you can examine in any text editor. Try editing the archive again and then inspect the log.
Also, I'd appreciate it if you test the steps below:
- IMPORTANT STEP! Create a backup of your website.
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
Get back to us with the result of the test and the debug log.
Thanks.
My issue is resolved now. Thank you!
