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[Resolved] Using single testimonial slider module and after the last slide it goes blank

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by matthewL-6 5 years, 6 months ago.

Assisted by: Minesh.

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#1284179

Hi,

I uploaded your single slider modules and added it to a page. Everything was great until I removed your demo content and added my own. Now when ever it reaches the last slide and loops round the first slide and all subsequent slides so not appear.

It is located on the homepage of personal-transfers.com

I have read this link below and checked the box and it was not ticked, so I do not think it is this.

https://toolset.com/forums/topic/slider-shows-only-the-first-post-content-then-transitions-to-blank-slide/

Any help would be much appreciated.

#1284471

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share problem URL and access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#1292975

My issue is resolved now. Thank you! I cleared every cache possible and then re-saved the reviews and it started working...