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[Resolved] Usermeta no longer displaying after update

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by emmaM-2 6 years, 3 months ago.

Assisted by: Shane.

Author
Posts
#1125280

Hello,

The following code was working and displaying correctly using versions of the plugins downloaded around 3 weeks ago:
[types usermeta='usermemberlogo' title='%%TITLE%%' alt='%%ALT%%' size='medium' resize='proportional' user_is_author='true'][/types]

I updated the plugins today and the code no longer works. Nothing else has changed. Could the release have affected this code?

Emma

#1125422

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Emma,

Thank you for contacting our support forum.

Not sure what happened between the updates but it should still work as intended.

Would you mind allowing me to have admin access to the site so that I can check on this for you ?

The private fields have been enabled for your next response.

Thanks,
Shane

#1125635

Hi Shane,

I'd like to provide you with login details - but there is only the main reply field and I can't see that it's private?

Can you confirm that my response will be private?

Emma

#1126373

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Emma,

The next field should contain the private response.

Thanks,
Shane