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[Resolved] userfields can not manage with Types

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 6 replies, has 2 voices.

Last updated by corineV 6 years, 6 months ago.

Assisted by: Christian Cox.

Author
Posts
#906885
Schermafbeelding 2018-05-31 om 16.23.18.png
Schermafbeelding 2018-05-31 om 16.14.17.png

I am trying to: repair an existing form

Link to a page where the issue can be seen: hidden link
(you need a login to see)

I expected to see: a form where users can edit their data

Instead, I got: a few fields give errors. (There is a problem with the sdz09_Housenr field. Check the CRED form.) But what I notice is that de userfields are not manageble with Types.
I know, these are old fields, allready made before Toolset...
But one is working well: sdz08_Straat
And others are not...

Hope you have a solution.

#907127
Screen Shot 2018-05-31 at 3.54.44 PM.png

So what happens if you hover over the field name and click "Beheren mit Types" as shown in the screenshot? Is there an error shown, or nothing happens, or something else?

#907352

Hi Christian, it seems to do something, (turning wheel) but after that it's still the same. No change. No error. The same as before.

#907954

Okay thank you for the information. I must escalate this problem to my 2nd tier support team for some additional information, because I do not see anything obviously wrong here. Please stand by and I will update you when I have some additional information to share.

#913946

Hi Christian, i'm waiting for a solution? Is there already any progress?

#914428

Hi, I don't have anything new to report right now. The issue has been escalated to our Types developers, and we are still waiting for resolution. I'll update you when I have some more information to share.

#918247

I have solved this by "hacking" de database. Not so beautiful, but works.