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[Resolved] User Role copied from editor no longer has access to Custom Fields from Types

This thread is resolved. Here is a description of the problem and solution.

Problem:
User Role copied from editor no longer has access to Custom Fields from Types

Solution:
This issue is fixed with Toolset Types 3.2.6

Relevant Documentation:

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 6 replies, has 2 voices.

Last updated by Ronald 5 years, 11 months ago.

Assisted by: Minesh.

Author
Posts
#1201961

After the last Types/Views update, whenever our media manager goes to add a new CPT, the Custom Fields from Types do not show up for them, but they do under my Admin account.

I have tried creating a new user with the same role and it happens to them as well. It seems something with the new update has caused this change. Please help.

#1202004
#1202006

And if there is no ETA, can we get access to the previous Types version until the fix is ready?

EDIT: I found where I can download previous versions of the plugin in my account. I have reverted to 3.2.4 until this gets resolved.

#1202126

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - as you already know that this issue is known to us and our Devs are working on this in order to provide hotfix. Please hold on for further updates.

#1202823

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I would like to inform you that we just published new version for Types and Access plugin which includes the hot fix to resolve the custom field display issue.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest official release version.
=> https://toolset.com/account/downloads/

OR

Please try to update all other Toolset plugins using installer. Please check the following Doc:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

#1203545

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Could you please confirm that after updating Toolset Types 3.2.6 and Access 2.6.2 help you to resolve this issue.

#1204820

My issue is resolved now. Thank you!